Frequently Asked Question

Search FAQ

  • Website Help

    • Where can I find a digital copy of a technical sheet?
    • How can I best contact you for help or to give feedback?
    • I have placed an order but have not received an order confirmation.
    • I placed an order without logging into my account, can my order be associated with my account after I have placed it?
    • I clicked ‘add to cart’ on a product page, but nothing appeared in my shopping cart.
    • I have product feedback or a review, where can I send this?
  • Waxes, polishes and clay bars

    • I have very light circular swirls on my paintwork, what can I do?
    • Would using auto-q.d and then hydra-wax be overkill?
    • Bird droppings are causing damage to my paintwork, what is the best wax to use to prevent this?
    • Do I dampen the app pad before applying paste wax?
    • Which wax or polish should I use?
    • White spots appearing after having used auto-balm?
    • Can I still use auto-balm that has begun to separate after being stored for over a year?
    • Which clay do I need?
    • I have a new car, which clay should I use and how often should I clay the vehicle?
    • How do I treat my car after using auto-clay?
    • My clay is too firm to mould; how can I soften it so that it can be shaped for use?
    • Can double speed-wax be applied with a machine?
    • Can I use double speed-wax on PPF wrap?
  • Anti-corrosion

    • Which anti-corrosion product do I need?
    • I need to treat some stone chips, and wondered whether hydrate 80 is ok to use or whether there is another of your products that would be better to use before touching up with paint?
    • What is the differences between dynax UB, UC and S-50?
    • How much dynax UB/UC do I need?
    • How do I protect a vehicle with a rusted underside?
    • Motorcycle fuel tank rusted on the inside, what products do I need for removal of the rust and further protection?
    • How do I prevent re-rusting on a surface already treated with an anti-corrosion product before I paint it? (For example, a large-scale project that is being worked on in stages.)
    • What concentration of deox-C should I use?
    • Should I remove corrosion by mechanical means before treatment with deox C or deox gel?
    • Is deox C safe for use on small rusted parts such as gears and ball bearings?
    • How do I go about using deox C to clear a rusted fuel tank?
    • Will deox-gel cling to vertical surfaces?
    • Can dynax S-50 be used in an air spray pump?
    • How do I clean the 60cm lance for use with dynax S-50?
    • Can I use dynax UB in a gun?
    • Will dynax UB harm PVC or plastics on the undersides of some vehicles?
    • Can dynax UB be used over the top of existing protective coatings?
    • After mechanically removing corrosion and applying hydrate 80, what are the next steps to finish the surface?
    • Can electrox or etchweld be used over hydrate 80?
  • Paints and coatings

    • I would like to use electrox in a spray gun, what size nozzle should I use?
    • Can electrox be used over hydrate 80?
    • Can electrox from a pail be thinned for use in a handheld spray gun?
    • Can electrox or etchweld be used over hydrate 80?
  • Cleaning and degreasing

  • Product kits

    • In what order do I use the products in the Deluxe Detailing Kit?